Certificate in Pension Scheme Member Guidance
Home
The Qualification
Module 1 - Information, Advice and Guidance on Pension Benefits
Introduction
What is Regulated Financial Advice?
How are Financial Services Regulated?
How are Members Protected?
What was the Retail Distribution Review (RDR)?
What are the different types of Adviser?
How can Financial Advice be paid for?
Are you giving Information or Advice?
Who can a Consumer Complain to?
Module 2 - Options Available from Different Pension Schemes
Introduction
What types of pension scheme are there?
What options may be available from a pension scheme?
What are the options for joining and active membership?
What are the options on leaving a scheme?
Which option on leaving is better?
What are statutory transfer rights?
Where can a pension be transferred?
What are the retirement options?
What death benefits are available?
What happens on divorce?
What other types of scheme are there?
Module 3 - Financial Considerations When Making Pension Benefit Decisions
Introduction
What are the main sources of income?
Are there any limits for pension saving?
What about tax allowances?
What are the different tax rates?
What is a typical query?
Module 4 - Lifestyle Factors That Impact on Pension Benefit Decision
Introduction
How does age impact income?
Cash or income?
What is the impact of age in DC schemes?
What is the impact of health status?
What is a Pension Increase Exchange offer (PIE)?
What about marital status?
What about death benefits?
What is the impact of inflation?
Module 5 - Joining an Occupational Pension Scheme
Introduction
Why join a pension scheme?
What about pension costs?
Why may an individual not want to join a scheme?
What is automatic enrolment?
What is involved in joining a scheme?
What is the default investment option?
What is a transfer in?
What is salary sacrifice?
What is the impact of life events?
Case Study Assignment
Module 6 - Leaving an Occupational Pension Scheme
Introduction
Why might a member leave an occupational pension scheme?
What are the options on leaving?
What notifications are made in respect of leavers?
What issues can cause delays in providing a member's leaving service benefits
What is a short service refund lump sum?
What happens to the benefits of leavers who remain in the pension scheme?
What transfer value options are available to members?
What about those who opt out?
How can members trace their benefits?
Module 7 - Transferring Pension Benefits
Introduction
What type of arrangement can I transfer to?
What incentives may be offered to transfer?
What is a transfer value analysis (TVA)?
What about overseas transfers?
Are there any other types of transfer?
What deadlines are applicable?
What is a pension scam?
Module 8 - Divorce and Pension Benefits
Introduction
What is a divorce?
What are the different ways of dealing with pension benefits?
What are the stages in the pension sharing process?
How does the treatment of pension rights on divorce differ between England & Wales?
Module 9 - Pension Scheme Death Benefits
Introduction
What has to be done when someone dies?
What pension scheme death benefits are available?
What is a Life Assurance only member?
What is an expression of wish?
What lump sum death benefits are available?
What is the procedure for death in service?
What would some examples look like?
What decisions can trustees make?
What is probate?
What are protected benefits?
What dependant's pensions are payable?
What happens on the death of a preserved member?
What happens in the case of death after retirement?
Module 10 - Pension Scheme Retirement Benefits
Introduction
When can a member retire?
When is pension information available?
How much will my pension be?
What are the most common options when retiring from a DB scheme?
What are the DC options?
What other commutation options are available?
What is ill-health early retirement?
What else impacts a member's benefits?
What is the payment process?
What about State pensions?
What about pension increases for DB schemes?
Module 11 - Annuities and Pension Benefits
Introduction
What is an annuity?
Can an annuity be tailored?
What other issues must be considered?
What is the annuity purchase process?
Module 12 - Communicating with Pension Scheme Members Seeking Guidance
Introduction
What is communication?
What is emotional intelligence?
What is the art of listening?
What are good questioning skills?
What helps good decision making?
What makes good written communication?
What is the structure of a good telephone call?
How do you handle complaints?
Case Study Assignments PDFS
Reference Materials
Contact
Certificate in Pension Scheme Member Guidance
Home
The Qualification
Module 1 - Information, Advice and Guidance on Pension Benefits
Introduction
What is Regulated Financial Advice?
How are Financial Services Regulated?
How are Members Protected?
What was the Retail Distribution Review (RDR)?
What are the different types of Adviser?
How can Financial Advice be paid for?
Are you giving Information or Advice?
Who can a Consumer Complain to?
Module 2 - Options Available from Different Pension Schemes
Introduction
What types of pension scheme are there?
What options may be available from a pension scheme?
What are the options for joining and active membership?
What are the options on leaving a scheme?
Which option on leaving is better?
What are statutory transfer rights?
Where can a pension be transferred?
What are the retirement options?
What death benefits are available?
What happens on divorce?
What other types of scheme are there?
Module 3 - Financial Considerations When Making Pension Benefit Decisions
Introduction
What are the main sources of income?
Are there any limits for pension saving?
What about tax allowances?
What are the different tax rates?
What is a typical query?
Module 4 - Lifestyle Factors That Impact on Pension Benefit Decision
Introduction
How does age impact income?
Cash or income?
What is the impact of age in DC schemes?
What is the impact of health status?
What is a Pension Increase Exchange offer (PIE)?
What about marital status?
What about death benefits?
What is the impact of inflation?
Module 5 - Joining an Occupational Pension Scheme
Introduction
Why join a pension scheme?
What about pension costs?
Why may an individual not want to join a scheme?
What is automatic enrolment?
What is involved in joining a scheme?
What is the default investment option?
What is a transfer in?
What is salary sacrifice?
What is the impact of life events?
Case Study Assignment
Module 6 - Leaving an Occupational Pension Scheme
Introduction
Why might a member leave an occupational pension scheme?
What are the options on leaving?
What notifications are made in respect of leavers?
What issues can cause delays in providing a member's leaving service benefits
What is a short service refund lump sum?
What happens to the benefits of leavers who remain in the pension scheme?
What transfer value options are available to members?
What about those who opt out?
How can members trace their benefits?
Module 7 - Transferring Pension Benefits
Introduction
What type of arrangement can I transfer to?
What incentives may be offered to transfer?
What is a transfer value analysis (TVA)?
What about overseas transfers?
Are there any other types of transfer?
What deadlines are applicable?
What is a pension scam?
Module 8 - Divorce and Pension Benefits
Introduction
What is a divorce?
What are the different ways of dealing with pension benefits?
What are the stages in the pension sharing process?
How does the treatment of pension rights on divorce differ between England & Wales?
Module 9 - Pension Scheme Death Benefits
Introduction
What has to be done when someone dies?
What pension scheme death benefits are available?
What is a Life Assurance only member?
What is an expression of wish?
What lump sum death benefits are available?
What is the procedure for death in service?
What would some examples look like?
What decisions can trustees make?
What is probate?
What are protected benefits?
What dependant's pensions are payable?
What happens on the death of a preserved member?
What happens in the case of death after retirement?
Module 10 - Pension Scheme Retirement Benefits
Introduction
When can a member retire?
When is pension information available?
How much will my pension be?
What are the most common options when retiring from a DB scheme?
What are the DC options?
What other commutation options are available?
What is ill-health early retirement?
What else impacts a member's benefits?
What is the payment process?
What about State pensions?
What about pension increases for DB schemes?
Module 11 - Annuities and Pension Benefits
Introduction
What is an annuity?
Can an annuity be tailored?
What other issues must be considered?
What is the annuity purchase process?
Module 12 - Communicating with Pension Scheme Members Seeking Guidance
Introduction
What is communication?
What is emotional intelligence?
What is the art of listening?
What are good questioning skills?
What helps good decision making?
What makes good written communication?
What is the structure of a good telephone call?
How do you handle complaints?
Case Study Assignments PDFS
Reference Materials
Contact
Contact
Pensions Management Institute
9 Appold Street London EC2A 2AP
+44-0207 247 1452
-
Enquiries
PMIQualifications@pensions-pmi.org.uk
Mon-Fri - 09:00-17:00
Contact Us
+44-0207 247 1452
-
Enquiries
PMIQualifications@pensions-pmi.org.uk
Pensions Management Institute
(9 Appold Street London EC2A 2AP)
